Professionals

Extended five-year guarantee for luminaires

For certain projects luminaires, an extended five-year guarantee is available. One of its condition is that an extended guarantee form is filled out for the product and returned to Airam. The form can be found on page 193 of the professional catalogue. Airam Electric Oy Ab offers the "Luminaires and Light Sources" brochure for luminaire models with the five-year guarantee under the following conditions:

• The luminaire is installed in compliance with installation instructions, valid laws and regulations and professional working practices.
• The luminaire is used under the conditions stated in the operating and installation instructions (e.g. temperature, humidity).
• The luminaire is serviced and cleaned in accordance with operating instructions.
• The luminaire is installed for use in accordance with IP- and IK class.
• The voltage and frequency of the grid are as stated in the operating and installation instructions, and the luminaire is not subject to rapid fluctuations in voltage.
• The number of on-off cycles for the luminaire does not exceed 25,000. The extended guarantee is agreed with a representative of Airam
• Electric, and information about the location and manner of installation is supplied. Before processing a warranty claim, a representative of Airam Electric is entitled to inspect the installation.

THE EXTENDED GUARANTEE DOES NOT COMPENSATE FOR:

• Costs arising from a light source (or bulb) intended for changing or from its changing.
• Damage caused by natural phenomena (e.g. lightening, flood) or other extreme weather conditions.
• Damage caused by vandalism.
• Products whose structure has been altered from the original.
• Damage caused by different control devices (e.g. dimmers) or other external devices.
• Normal service costs for the product or costs arising from cleaning.

THE EXTENDED GUARANTEE DOES NOT COVER THE FOLLOWING TYPES OF PRODUCT: Garden luminaires, Jatkos, Vanamo, Est, Siena