Dear colleague, customer and supplier
AIRAM’s top priority is the health and safety of all our employees, partners, suppliers and customers. Since the outbreak of the Coronavirus (COVID-19), AIRAM has carefully monitored the development and decided to implement all possible preventive measures to protect human health and to ensure the continuity of our operations in offices and production/warehouse facilities.
Our focus is to maintain our service and deliveries, respectful for the business commitments made with our customers and partners. Our production partners are operative, and we are producing without any major interruptions. Lead times are for some products uncertain due logistic restrains from Asia; however, stock levels are decent and our delivery precision is still good for most items.
We follow decisions and recommendations from authorities – locally and internationally. Though, being aware of that the situation may change rapidly, we will keep you updated on an ongoing basis and never hesitate to contact us if you have questions.
During these unprecedented times, we encourage all employees to take social distancing measures, additional safety measures has been implemented in operations and offices, as well as remote working. Until further notice, we have introduced a visitor ban in our operations in Stockholm Sweden and in Kerava/Helsinki, Finland. Our sales representatives are there for you but carry out only critical visits in agreements. Primarily we use telephone, video conferences or online meetings. All employees have access to use SKYPE, Microsoft Teams and other platforms.
These measures are implemented by AIRAM to maintain our service level. Requests, quotations and orders are processed as usual and we continue to deliver to our customers.
With great retained commitment, we continue our business and by working together we have the best chance to overcome this challenging worldwide event.
Take care of yourselves and each other. By showing respect, care and offering our fellow citizens help when possible, we will overcome this storm together.
With best regards,
Niclas Steén and the AIRAM Export Team
Helsinki/Stockholm 19th of March 2020